A Range Of Options
Family-owned and operated since 1938, Kittery Trading Post located in Kittery, Maine, has a keen sense of what their customers want and how best to provide it to them. Boasting over 90,000 square feet of retail space, Kittery Trading Post offers the most extensive selection of brand-name shooting sports gear in New England.
“We’re known for carrying a wide range of products and for offering multiple options within each of those product categories,” said Josh DoByns, Kittery’s buyer for airguns. While many retailers opt to carry a small selection or single lines of airguns and airsoft guns, Kittery Trading Post stocks guns and accessories from seven major brands including Umarex, SIG SAUER, Crosman, Daisy/Gammo and Hatsan.
Stocking every option available is impossible so it’s important to remember each customer has unique needs based on intended use, age, habits, budget and safety concerns. For Kittery Trading Post, their solution is to carry a range of price points starting with low-cost pellet pistols for beginners or vacationers passing through up to high-end air rifles for competitive shooters or hunters.
“When it comes to these products, it’s a hands-on buying process,” said Dobyns. “So for us, it’s important to keep one of every single model we carry on display.”
The retailer also hosts in-store events to promote the advantages of airguns and airsoft guns. A hallmark feature of their annual Septemberfest event, which takes place the week of Labor Day, includes a mobile range trailer for kids and adults to demo a selection of airguns in a safe setting.
“It’s a fun setup with interactive targets that help parents realize they aren’t as dangerous as they might think,” said Dave Massey. Massey is an archery technician at Kittery Trading Post, who is also experienced in setting up airguns, mounting scopes and customization. Aside from having the products available and providing opportunities for customers to handle them before they commit to a purchase, Massey stresses having a knowledgeable staff is the true differentiator. The level of customer service independent brick-and-mortar dealers can deliver is something big-box stores and internet retailers simply can’t compete with.
“Nearly every employee in our archery and firearm department owns an airgun of their own,” he shared. “Just as we are with traditional firearms, we’re well-versed in both product knowledge and safe handling practices so we are prepared to answer whatever questions or concerns a prospective customer might have.”